How to Update Contact Info in Focus

Hi 3B Families,

Below is a document describing how you update the parent/guardian information in Focus.  Keeping this information up to date and accurate is very important to us so that we can stay in touch with you about your student.  Please take a minute to double check that all of your information is correct and up to date, and if you have any questions, contact me individually or contact Kathleen Allen or Wanda Munn in the registrars office.

PARENT/GUARDIAN CONTACT UPDATES

As a residential school it is crucial to our operations and to your child’s well-being that we have up-to-date parent/guardian contact information (names, addresses, phones, etc.).

Please check your information by logging in to your family FOCUS account. Click on “My Child”, then “Child Info”, then “Addresses and Contacts”. You will see the parent/guardian information we currently have for your child. If there is a split household (parents at different addresses), the individual households will be listed in the upper left of the screen. Click on the arrow „ to the right of the name or household to see additional information.

To correct or to add information, click on “Update My Contact Information” (in blue). Fill in your name and your child’s name and graduation year and the other information requested. Use the “Comments/Notes/Other Information” box for any explanatory or other information that you think will help us understand the changes.

Click “submit” and the information goes to the Registrar’s Office where it is reviewed and then entered to the student record. Someone from the Registrar’s Office may contact you directly if we have questions or need clarification.

There is also a tile for “Update My Contact Information” on my.ncssm.edu.